There’s a raft of confusion about the role and work of chaplains in ‘corporate’ settings. In reality, while there are some common threads, every situation is different. The North Texas Star Telegram newspaper this weekend, carried an article about the… Continue reading
I’ve written before about the confusion of male and female personality stereotypes and how they don’t necessarily help us to understand emotional intelligence. While no-one would dispute that there are harder, analytical aspects to personality and there are softer, more… Continue reading
According to Jonathan Clements, of the Wall Street Journal, writing in this Saturday’s Kansas City Star, stock market professionals need to develop their EQ if they are going to be effective in their work. He cites a study in the… Continue reading
There’s an interesting article in today’s “Kauai Garden Island News“. They’ve been running a series of columns where adults try to answer questions posed by the Hawaiian island’s youths. The question today followed up an earlier article in which it… Continue reading
Hot on the heals of the announcement, yesterday, that Ken Livinstone’s equivalent in Erie NY, was appointing a Director of Six Sigma, we hear the results of the improvement efforts of Mayor Graham Richard in the Fort Wayne (IN) Journal… Continue reading
Alright, I humbly apologise for that tacky attempt to get your attention, but get this… According to the Buffalo Times, this morning, Erie County Executive-elect, Chris Collins, today named Alfred Hammonds Jr. as his director of Six Sigma, the efficiency… Continue reading
A few years ago, the BBC ran a series of programmes looking at the real world of customer experience. They used a concealed camera to record a journalist’s encounter with a variety of staff in different organisations. You may remember… Continue reading
Hard facts about the coaching market are difficult to come by. The following are not exactly surprises, but it’s nice to know there’s some evidence one way or another. From the Cincinnati Enquirer Co-sponsored by the Tandy Center for Executive… Continue reading
Some time ago, I did a Google search on “Executive Coach” only to discover that most have 52 seats and are owned by Wallace Arnold! So, I decided to describe myself as a leadership development specialist. But quite a few… Continue reading
You can tell it’s the silly season when journalists have to take pot shots at the world around them. This kind of thing is most common during the summer recess, but these days it seems the Season of Goodwill is… Continue reading
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