Dr Graham Wilson – 'The Confidant'
Working behind the scenes, helping people of power see themselves, situations, and others differently
Over the years I have written about quite a few organisations. Roughly half of these have been exceptional performers – ones that I feel should […]
As some of you will know, I have a particular interest in the future of human/machine interaction. Not from an ergonomics perspective, but from the […]
Exceptional companies are based on four basic pillars – obsession with customers, empowerment of employees, inspirational leadership and extraordinary levels of innovation. American Express have […]
This morning’s news is that the construction company Balfour Beatty has been fined £2.25 million through the Serious Fraud Office’s (SFO) new powers to recover […]
At the 9th World Congress on Corporate Governance, held at the Royal Overseas League in London last week, I was responsible for chairing a session […]
The action taken by BT last week demonstrates their complete antipathy towards customers. The ‘anti-spam’ move has meant thousands of customers who use POP3/SMTP to […]
It’s important to be clear about the behaviours that you are seeking to reinforce, the diversity of people and their tendency to find jobs that […]
I just followed a link to a forum for business referrals. On it an individual has made an offer to provide a free video brochure […]
Step back for a moment and ask yourself which companies YOU hold in high esteem? The Forbes list of the World’s Most Respected Companies – […]
Have you given any thought to your priorities for business initiatives this year? Nowadays many companies have a multi-strand approach to business initiatives. Gone are […]
