For the first 15 years of my career, I became a bit of an authority on improving the effectiveness of organisations through total quality management (TQM) and the ‘excellence’ movement. This wasn’t random, it was about teaching lots of people… Continue reading
In England, through the NHS, when you are to have surgery requiring a general anaesthetic, you have a ‘consultation’ with the allocated surgeon, they explain the risks and you are scheduled. For many procedures, the major ‘risk’ though is not… Continue reading
The adoption of a grandiose or bombastic persona by men can be understood through various psychological lenses, particularly those related to self-esteem regulation, personality structure, and social dynamics. Narcissism and Self-Esteem Regulation One explanation is linked to narcissistic personality traits.… Continue reading
“Four Thousand Weeks: Time Management for Mortals” by Oliver Burkeman offers a refreshing perspective on time management, challenging the relentless pursuit of productivity that dominates modern life. Burkeman begins with a sobering reminder: if we live to about 80, we… Continue reading
A “paper candidate” is a term often used in political contexts, particularly in elections. It refers to a candidate who runs for office with little to no expectation of winning. Instead, they are typically fielded by a political party or… Continue reading
A practical example of the challenge of empowering employees and yet protecting the image of your global brand. Patisserie Valerie make great use of their customer email database. Regular mailings with seasonal and speciality offers. The quality of their produce… Continue reading
Life is not a straight line. Perish the thought that we should discover its meaning when we are 21 and have nothing more to learn or subsequently re-frame our perspective. Some therapists eschew the term ‘eclectic’ and I don’t really like to… Continue reading
In academic circles, the impact of a researcher is a contentious metric – deemed highly significant by some, and a distraction by others. To be frank, I haven’t got a clue what my impact statistic is because it is VERY… Continue reading
What am I doing on Thursday morning? Well, this CV-19 crisis has opened up an unusual experience… I shall be moderating a webinar with around 500 participants and six speakers for the IoD Global in India… “Turning Adversity into Opportunity”.… Continue reading
How to cope in the CV-19 crisis… an interview with the MICE Backstage group about the problems of the hospitality and conference sector… anxiety, innovation, and positive news…
