On the plus side of less efficiency

For the first 15 years of my career, I became a bit of an authority on improving the effectiveness of organisations through total quality management (TQM) and the ‘excellence’ movement. This wasn’t random, it was about teaching lots of people… Continue reading

Power dynamics in coaching, counselling, supervision, management, and teaching…

The relationship between counsellors and their clients, supervisors and their supervisees, tutors and their students, and managers and their ‘team’, are all determined by the projections of one onto the other and how the other responds. What’s important (in my… Continue reading

The difference between supervising internal coaches compared to external ones

As coaching has become more mainstream as a means of developing managers throughout organisations, rather than being the preserve of the aspiring high achievers, so too have many firms begun to deploy internal coaches rather than relying on external providers.… Continue reading