When one corporate policy is at odds with another… and where it is also bad for the planet!

Francesca Steyn, writing for HR Review about the provision of fertility support for all employees, makes a very important point that is worth reiterating from the outset… Nobody should be discriminated against – in the workplace as much as anywhere… Continue reading

Where empowerment and micromanagement clash

A practical example of the challenge of empowering employees and yet protecting the image of your global brand.  Patisserie Valerie make great use of their customer email database.  Regular mailings with seasonal and speciality offers.  The quality of their produce… Continue reading

How local groups are organised (pt1)

Back in the 1960s and 1970s, my grandparents were keen members of a number of bowls clubs.  Each weekend and many evenings, in the season, they would be playing against other clubs.  At the end of the season, there would… Continue reading

The trouble with Fish!

In 1998, Stephen Lundin, Harry Paul, and John Christensen, two filmmakers and a motivational speaker published a book, Fish!, based on a film that they had made about the fish sellers in Seattle’s “Pike Place Fish Market”. It is a… Continue reading

Congruence

Trstenik, Croatia

One of Carl Roger’s three [most] core conditions is ‘congruence’. I’ve come across quite a few people using this term in ways that don’t really seem quite right, and have been trying to understand why and to think of ways… Continue reading

Congruence

Some people think that this means being very transparent to our clients… In other words, if we are having a ‘bad hair day’ we shouldn’t pretend otherwise to our clients.  It is true that we don’t put on a mask… Continue reading

Power dynamics in coaching, counselling, supervision, management, and teaching…

The relationship between counsellors and their clients, supervisors and their supervisees, tutors and their students, and managers and their ‘team’, are all determined by the projections of one onto the other and how the other responds. What’s important (in my… Continue reading