A few words about cookies and your responsibility for them

From Sunday 27th May 2012, website owners are expected to offer visitors to their site the opportunity to manage the use of cookies. Specifically, “From Sunday, sites must obtain ‘informed consent’ from visitors before saving cookies on a machine.” This… Continue reading

Was Marshall Field really all that wrong?

I have learned something today. According to a debate on another social networking platform, apparently, if a customer wants something that is beyond their full understanding, then if they fail to learn enough to be able to explain to the… Continue reading

Calling a halt to mindless change – 13 years on, have we learnt the lesson yet?

It was a sad day this week, when I learnt of the death of an old colleague, John Macdonald. This isn’t an obituary, there are times and places for those, but I would like to reflect on one of his… Continue reading

Corporate Social Responsibility (CSR) – What are WE going to do?

CSR is not a new phenomenon, although it has experienced a renaissance in the last decade after 20 years in which it had largely been ignored. The importance of CSR, and the manner in which society regulates corporate behaviour is… Continue reading

Business Book of the Week : The Net Delusion by Evgeny Morozov

Belarus-born researcher and blogger, Evgeny Morozov, works on the political effects of the internet. He is skeptical about the Internet’s ability to provoke change in authoritarian regimes. He points out that the internet is used as a powerful tool to… Continue reading

Business Book of the Week : The Khan Academy ‘flips’ education (12/03/2011)

“With so little effort on my own part, I can empower an unlimited amount of people for all time. I can’t imagine a better use of my time.” Salman Khan – founder of the Khan Academy The history In late… Continue reading

After greed, is the relentless pursuit of efficiency as damaging?

I’ve been engaged in dialogue with someone on a forum dedicated to helping people find work. In the course of it, I began to expound my own perspective on the current economic, political and social climate and my frustrations at… Continue reading

What exactly is a ‘rapporteur’?

A few of my clients and colleagues have asked, from time-to-time, about the side of my work that I describe as being a ‘rapporteur’. Sitting in my hotel room waiting for a flight home, I thought I’d share the story… Continue reading

Ten ways for senior executives to get ahead by managing themselves

These notes began life five years ago. They reflect the issues that my leadership coaching clients (and their peers or bosses) see as holding them back. They also address the stumbling blocks that HR Directors frequently encounter when considering otherwise… Continue reading

Likeability and trustworthiness are key to board appointments

Speaking to an audience of key European and Asian business leaders, in Lisbon, Portugal, recently, Professor Colin Coulson-Thomas, warned them not to assume that directors and boards are competent, effective or that they are going to add value to the… Continue reading