When one corporate policy is at odds with another… and where it is also bad for the planet!

Francesca Steyn, writing for HR Review about the provision of fertility support for all employees, makes a very important point that is worth reiterating from the outset… Nobody should be discriminated against – in the workplace as much as anywhere… Continue reading

Where empowerment and micromanagement clash

A practical example of the challenge of empowering employees and yet protecting the image of your global brand.  Patisserie Valerie make great use of their customer email database.  Regular mailings with seasonal and speciality offers.  The quality of their produce… Continue reading

The trouble with Fish!

In 1998, Stephen Lundin, Harry Paul, and John Christensen, two filmmakers and a motivational speaker published a book, Fish!, based on a film that they had made about the fish sellers in Seattle’s “Pike Place Fish Market”. It is a… Continue reading

Power dynamics in coaching, counselling, supervision, management, and teaching…

The relationship between counsellors and their clients, supervisors and their supervisees, tutors and their students, and managers and their ‘team’, are all determined by the projections of one onto the other and how the other responds. What’s important (in my… Continue reading

The difference between supervising internal coaches compared to external ones

As coaching has become more mainstream as a means of developing managers throughout organisations, rather than being the preserve of the aspiring high achievers, so too have many firms begun to deploy internal coaches rather than relying on external providers.… Continue reading

Oh, dear… “What is your modality?”

Life is not a straight line.  Perish the thought that we should discover its meaning when we are 21 and have nothing more to learn or subsequently re-frame our perspective.  Some therapists eschew the term ‘eclectic’ and I don’t really like to… Continue reading