Our Unique Selling Proposition (USP) is the quality that sets us apart from other people. Of course, a USP has to have some kind of relationship to the needs of our ‘customers’ (for want of a better term). If they… Continue reading
There is a model of networking that says; get to know me, like me, and then trust me, and then (and only then) will I be likely to become your ambassador. The author of an email that I just received,… Continue reading
You’re a 4 star hotel… Do you replace the poster or leave it hoping that nobody thinks you take the same slapdash approach to your service etc? There was a time – in the 80s and 90s – when quality… Continue reading
If you work in HR, this is an incredible opportunity. Gain a Masters’ Level qualification in your spare time, over two years at a very reasonable cost. Here’s a summary of last week’s ‘taster’ afternoon: CIPD Level 7 Taster Afternoon… Continue reading
Absolutely delighted that the Oxford University Advanced Coaching course is being repeated again this year; for our third year! I am very much looking forward to working with the 2018 cohort. The programme no happens in the Autumn (Michelmas) term,… Continue reading
This might seem a strange thought, but bear with me a moment. When someone is murdered, we tend to focus on them, their life, their killer, and their motives for the killing. What is rarely seen is the impact on… Continue reading
Do you ever have that sense of deja vu when you see a piece of headline news? Well I’ve had one today. According to the Chartered Management Institute, “GROUND-BREAKING NEW RESEARCH FROM THE CMI REVEALS HOW MUCH GIVING OWNERSHIP TO… Continue reading
Under the direction of Paul Moxey, in 2014 the ACCA and the UK’s Economic and Social Research Council (ESRC) completed an ambitious research project investigating perceptions of corporate culture and its links to dysfunctional behaviour in organisations. This series of… Continue reading
It’s intriguing… One of the things I was told when I started teaching last year was that students have a very short attention span. It took me a while to accept this. How could I possibly be so boring that… Continue reading
As a lot of people know, I am a great fan of the sentiment of Sy Oliver’s song – “It ain’t what you do, it’s the way that you do it.” Well, I came across a new variation on the… Continue reading
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