Preaching the Human Sigma Gospel
A few years ago, the BBC ran a series of programmes looking at the real world of customer experience. They used a concealed camera to […]
A few years ago, the BBC ran a series of programmes looking at the real world of customer experience. They used a concealed camera to […]
Hard facts about the coaching market are difficult to come by. The following are not exactly surprises, but it’s nice to know there’s some evidence […]
Some time ago, I did a Google search on “Executive Coach” only to discover that most have 52 seats and are owned by Wallace Arnold! […]
You can tell it’s the silly season when journalists have to take pot shots at the world around them. This kind of thing is most […]
From time-to-time you hear of, what are generally bespoke, training companies, delivering a company-wide leadership development programme. The firm, BTS from Sweden, is fairly typical, […]
The Ethical Corporation, publishers of EC Magazine, have just released their annual list of “ethical leaders”. It features:1) Stuart Rose – Chief executive, iconic UK […]
An interesting article appeared in Computer Weekly earlier this week, that you might find worth reading. It looks in some detail at the problem facing […]
An interesting article appeared in the Newcastle Journal this week, describing a forthcoming Candlelit Christmas Concert. In it one of the musicians, who trained at […]
In an article this week in one of the US’ leading manufacturing journals, Industry Week, David Cochran, Vice President of Operations, QualPro, launches a damning […]
There’s nothing like a good case study to get people’s imagination going, so the following may be of interest to anyone involved in Process Improvement. […]